A good client record is more than a phone number. It gives the team the context needed to welcome the owner, care for the pet and prepare the next visit.
The core information
Keep owner contact details connected to the pet profile, service history and practical care notes. Only collect information you need, keep it accurate and explain how it is used.
- Owner name and preferred contact channel
- Pet name, breed, size and relevant dates
- Coat, skin and handling notes
- Service history and products used
- Photos where useful and consented
- Next-visit recommendation
- Important alerts and preferences
Why digital beats paper
Digital records can be searched by the whole team, updated after every service and linked to appointments. That reduces lost sheets and gives the customer a more consistent experience.
Choose permissions and retention practices that protect personal data.
Turn notes into better service
Use the record to ask a relevant question and recommend the next visit, not to create a wall of unused information. The best record supports a clear action.
Frequently asked questions
Can I try peluguau before paying?
Yes. peluguau includes a free trial with no commitment. Test the workflow with your own customers, pets and services before choosing a plan.
Is peluguau available in English?
The public website is available in Spanish and English. The product is designed for dog grooming businesses in Spain, including euro pricing and Spanish invoicing requirements.
Make your salon easier to run
Bring bookings, pet records, reminders and invoicing into one place with peluguau.
Start your free trial